In just under nine months and within budget, the City of Bradford Metropolitan District Council (CBMDC) and Comino developed, tested and implemented a National Product to reduce the level of housing benefit error and fraud and help meet Government-set intervention targets.
The benefits of the intervention product include:
• Dispensing with paper records
• Utilising electronic validation and audit processes
• Improving workload control of interventions
• Better performance monitoring against intervention targets
• Reducing the level of Housing Benefit error and fraud
• Delivering business processes electronically
• Generating time, cost and efficiency savings