Conference Exhibitors

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Contact: Andrew Tuckett Telephone: 0208 606 1100 Email: tuckett@adobe.com Web: www.adobe.com/uk/	Adobe Adobe revolutionises how the world engages with ideas and information. Our award-winning software and technologies have set the standard for communication and collaboration for more than 25 years, bringing vital and engaging experiences to people across media and to every screen in their lives, at work and at play. Whether people are collaborating at work, transacting online, or socializing with friends, businesses use Adobe software and technologies to turn digital interactions into richer, high-value experiences that reach across computing platforms and devices to engage people anywhere, anytime. Come along to our stand and learn more about what Adobe technologies can do for you.
Contact: Tony Connell-Sait Telephone: 01702 335887 Email: t.connellsait@aia-itp.co.uk Web: www.aia-itp.co.uk	Aia Software UK Limited Aia Software is the global developer and supplier of the ITP (Intelligent Text Processing) Document Platform, the leading solution for the production and distribution of business-critical document output based on application data. Established in The Netherlands in 1988, Aia Software has grown from serving local Benelux and wider European markets to become a truly global player through partnerships with complementary technology providers and resellers and through its growing network of international regional centres. Aia Software’s ITP Document Platform is currently used by more than 850 organisations in more than 25 countries worldwide.
Contact: Rachel Ratty Telephone: 01376 565001 Email: Rachel.Ratty@AspreySolutions.co.uk Web: www.aspreysolutions.co.uk	Asprey Solutions Asprey Solutions looks to be foremost in delivery of asset management advice and assistance within the UK. Our advisory services differentiate Asprey from other software providers. Extensive expertise in asset management, forecasting, financial planning and software, support the planning and decision making needs of our clients. Asprey provides an asset management system (e statepro) and a contract management system (ProContract) which integrate with Civica Mobile and ProSurvey for handheld data capture. Asprey’s e-statepro asset management system was originally developed in 2002, in collaboration with Asprey’s founding partner - The BRE subsidiary, BPG - building upon its 1980’s Strategic Asset Management (SAM) products.
Contact: Franca Cognata Telephone: 01962 835051 Email: fcognata@avanquest-solutions.co.uk Web: www.avanquest-solutions.co.uk	Avanquest Solutions Avanquest Solutions work with many Local Authorities to reduce costs, increase efficiency and lower their carbon footprint by automating business processes. We have worked with Civica to extend the capability of APP with fully automated two-way SMS notification with message logging. We are now working to integrate our SMS platform across the entire suite of Civica software applications. Avanquest are looking forward to continuing our partnership with Civica and providing improved and extended solutions to customers who seek to address efficiency drives. We look forward to meeting you at the Civica Annual Conference.
Telephone: 01753 667557 Email: publicsector@rim.com Web: www.blackberry.co.uk/publicsector	BlackBerry BlackBerry® is the leading wireless communications solution that keeps mobile public sector professionals securely connected to colleagues and operational data. BlackBerry is delivering tangible efficiencies and improvements in business processes to public sector organisations that are helping to deliver substantial cost savings. As well as the built in wireless applications like e-mail, personal organiser and phone, BlackBerry® smartphones are being used by field workers to access key applications ranging from mobile reporting of issues like licensing, inspection and incident reporting, to panic button applications for vulnerable lone workers.
Contact: Stephen Goff Telephone: 0800 316 2222 Email: stephen.goff@callmedia.co.uk Web: www.callmedia.co.uk	Callmedia Callmedia specialises in the design and delivery of capable, robust and technically advanced contact centre solutions into the UK marketplace. Callmedia products are complemented by well-defined and professional service offerings, which ensure that delivery is timely, and always meets customers’ needs. The Callmedia product portfolio is designed to make contact centres work better. The portfolio spans solutions for inbound, outbound and blended call centres, including multi-media solutions handling tasks like voice calls, emails, and other customer contacts. Working closely with our partner Civica Connect, Callmedia also enables companies to fully integrate their software applications with their telephone system using Computer Telephony Integration (CTI), delivering better customer service, speedier response times, and more productivity from their employees.
Contact: Matthew Lee Telephone: 0161 435 6011 Email: enquiries@capscan.com Web: www.capscan.com	Capscan Limited With more than 1800 customers worldwide, Capscan is one of UK’s leading providers of addressing software and data quality services to local authorities and central government organisations. The company’s award-winning solutions enable you to capture, verify and enhance name and address data. Capscan’s data quality solutions can help organisations deliver better customer service through effective data management and achieve compliance with government or legislative standards for best-practice. They can also help companies boost operational efficiency and reduce overheads and mailing costs. Capscan solutions can be integrated across all major platforms and applications.
Contact: Paul Sutherland Telephone: 0845 230 1314 Email: marketing@castle-cs.com Web: www.castle-cs.com	Castle Computer Services Castle Computer Services is a leading provider of Financial and Business systems and IT Infrastructure Design and Support. Castle provide SunSystems financial solutions to the Housing Sector where SunSystems is used in over 140 Housing Associations and integrates seamlessly with Housing software. The Castle product portfolio has been expanded to incorporate the following systems providing a complete and integrated solution: SunSystems – Finance & Accounting Solutions – expertsinhas.com & expertsinsunsystems.com ePurchasing – Web Based Purchase Requisition, Order and Invoicing eSales – Web Based Sales Invoice Processing Business Intelligence Asset Management Solutions BACS Solutions Award winning CintraHR – HR & Payroll Solution Technical IT Solutions – expertsinvirtualisation.com
Telephone: 01604 798555 Email: info@cavetab.co.uk Web: www.cavetab.co.uk	Cave Tab Limited Cave Tab has been providing organisations with records and information management solutions for over eighty years, from card index systems to web-hosted digital solutions. We have extensive knowledge and experience in all aspects of Records and Information Management and can assist you irrespective of whether your requirements are digital or paper-based. We have particular expertise in helping organisations manage the transition from paper to Electronic Records Management. Cave Tab is a leading supplier of Tracking and Records Management Software using barcode or RFID capture technology. These systems enable organisations to locate and track physical items as well as electronic documents.
Contact: David Rowlands Telephone: 0845 345 4282 Email: david.rowlands@civicaconnect.net Web: www.civicaconnect.net	Civica Connect Civica Connect is working closely with its partner, Sun Microsystems, to deliver public sector organisations a sustainable, secure, low carbon and low running cost desktop infrastructure, using Sun's innovative Sun Ray ultra thin client. As well as being sustainable, our data & network solutions will reduce the amount you spend on office space to house servers and on energy consumption to power and cool, with the added benefit of being able to offer a truly flexible hot desking and home working environment. Our communications and infrastructure solutions are designed to help you reduce costs whilst improving efficiencies.
Contact: Sean McCrystal Telephone: 020 7760 2829 Email: smccrystal@civica.co.uk Web: www.civicaservices.co.uk	Civica Services With over 20 years experience of providing effective licensing solutions in the public sector, Civica Services has an unrivalled combination of customer service, sector knowledge and technical expertise. Civica Services has developed one of the largest and most comprehensive asset management practices in the country. We offer a full range of tailored SAM services and solutions to help all organisations develop and maintain their asset management strategy. Come along to our stand to learn firsthand how we can help you Spend less, Take control and Deliver Value. Other Services include: Technical expertise in key technologies including: • Security • Access and Management • Storage • Virtualisation • Messaging Auditing and management of software assets • SAM Partner for Microsoft, Oracle, Symantec and Adobe • ISS & SSP – Comprehensive Managed SAM Services • Expertise in process, policy and tools
Contact: Matthew Goode Telephone: 01202 473999 Email: info@datadialogs.com Web: www.datadialogs.com	Datadialogs Limited Public Sector organisations face significant service delivery demands requiring smart ICT solutions. Delivering engaging new services for citizens, patients and tenants whilst overcoming complex challenges and reducing the cost of service delivery requires radical new approaches Eden is unlike any other development environment and combines codeless development with service-oriented architecture (SOA). Drawing on over 30 years experience in lean practices, Eden enables ICT teams to rapidly deliver new services up to 10x faster than traditional methods. Forward thinking ICT teams rely on Eden for their software development enabling them to deliver innovative new services in less time and lower cost.
Contact: Darren Gower Telephone: 01274 704100 Email: info@eclipselegal.co.uk Web: www.eclipselegal.co.uk Twitter: http://twitter.com/Eclipse_Legal	Eclipse Legal Systems The legal sector's leading Case Management Software system is now available for Local Authorities! Eclipse Legal Systems provides the 'Proclaim' system to over 11,000 legal professionals in some of the country's most successful and forward-thinking organisations. Clients include: DLA Piper, Eversheds, The Howard League for Penal Reform, One Vision Housing, Dawn Advice. Proclaim integrates all case handling tools into one flexible desktop solution comprising data storage, document production, task management, workflow, reporting and financials.
Contact: David Allsopp Telephone: 01788 554 810 Email: david.allsopp@uk.experian.com Web: www.publicsector.experian.co.uk / www.experianpayments.com	Experian Experian uses the power of data, decision support and analytics to help clients across a range of sectors manage their customer relationships, minimise revenue assurance risk, improve the debt recovery processes and reduce fraud loss. The Public Sector team assists local authorities and organisations across central government and criminal justice to deliver process improvement and efficiency savings, citizen centred services, enhance revenue recovery, provide real-time authentication, detect and prevent fraud and improve payment and collection processes. Currently working with in excess of 400 local authorities and agencies, Experian’s understanding of specific policy environments and initiatives helps us apply our data and insight to increase efficiency and effect service improvement for organisations at every level of the public sector.
Contact: Caroline Sturgess Telephone: 0844 561 7276 Email: caroline.sturgess@formscan.com Web: www.formscan.com	Formscan Formscan is a leading supplier of solutions and services strategically focused on business documents. Applications are varied and include: scanning, data capture from forms, document hosting, business process improvement, print output managment, practical advice and consultancy, and archiving for long-term information retention. Formscan solutions and services use a combination of technologies from AnyDoc, Metastorm and Kodak and aim to always provide business benefits with a pre-determined Return on Investment. Goals may be in the form of cost reduction, process improvement, efficient change management, or meeting regulatory requirements. Formscan has over 40 years experience in meeting many of these objectives.
Contact: Kenneth Wright Telephone: 0208 5734444 Email: kenneth.wright@uk.fujitsu.com Web: http://emea.fujitsu.com/scanners	Fujitsu Operating in Europe / Middle East / Africa, PFU Imaging Solutions Europe Limited (a Fujitsu company) is a market-leading provider of document image scanners for professional desktop, workgroup and high volume production environments. Established in the United Kingdom in 1981, PFU Imaging Solutions Europe Limited, a subsidiary of PFU Limited (Japan), has its head office in the UK with subsidiaries in Germany and Italy. Come and visit us on stand 20/21 for a chance to win a ScanSnap S1500 and see a selection of our document scanners in action including our latest model the fi-6800.
Contact: Manjit Dosanjh Telephone: 02476 671516 Email: Manjit.dosanjh@gd-itronix.eu Web: www.gd-itronix.eu	General Dynamics Itronix For over 20 years, General Dynamics Itronix has been delivering mobile computing solutions to the Public Services industry. Whether you are performing maintenance at a remote location, responding to a service request or selling customers new services in their homes, General Dynamics Itronix offers a rugged mobile computer that will meet your specific needs. Our computing solutions are used for many mission-critical applications in the Public Services industries: Work Order Management Computer Aided Dispatch Automated Mapping/Facilities Management Workforce Automation Trouble-Outage Management Service Upgrades
Telephone: 01752 517350 Email: info@gossinteractive.com Web: www.gossinteractive.com	Goss Interactive GOSS has a proven pedigree and substantial Public Sector client list. Over the last 10 years GOSS has developed partnerships with in excess of 60 Public Sector organisations. Our no fuss solutions allow you to adhere to accessibility best practice and make your website individual and engaging. GOSS understands the pressures to meet online strategy standards but our flexible partnership approach ensures you can deploy a dynamic Web 2.0 solution. GOSS Interactive enables you to Deliver a cost effective web presence Manage the increasing volume of website content Meet government legislation in the online environment Facilitates online engagement with citizens
Contact: Andrew Melvin Telephone: 01285 640238 / 07733 327757 Email: andrew.melvin@govtech.co.uk Web: www.govtech.co.uk	Govtech Solutions Limited Govtech are experts in paper and electronic data capture. We capture, validate and authenticate data from all types of files, forms and documents to eliminate data entry and clerical checking. In Housing Benefits, for example, our hosted eCAPTUREservice™ automates the capture and pre-assessment of new benefit claims submitted on paper, electronically and via DWP LAIDs and LACIs. Every claim is subjected to 1,000 checks against existing records before new claims are automatically loaded into the Benefits system, ready for immediate assessment. This makes your staff 50% more productive. Govtech is a Civica Business Partner.
Contact: Neil Graham Telephone: 0845 600 9231 Email: neil.graham@hopewiser.com Web: www.hopewiser.com	Hopewiser Hopewiser design, develop and supply pioneering address software solutions to organisations worldwide. Our leading public sector solutions mean you take control of your data, choosing to use any address-based data for matching to, eg. NLPG. Our software and service solutions include: Use your gazetteer to match and capture addresses across your organisation. Match datasets to your gazetteer, plus attach addition information, such as UPRN, for projects, eg. CORE. Geocode datasets for service planning and provision. Let your customers access your gazetteer via web services. Solutions to assist multi-agency working. Modular solutions to meet requirements.
Contact: John Jervis Telephone: 07917 413234 Email: john.jervis@ieg4.com Web: www.ieg4.com	IEG4 Limited IEG4 Limited specialise in transactional electronic forms, providing packaged applications for Housing Benefits and Blue Badge Administration, amongst others. These forms electronically populate back office systems e.g. EDMS systems and other back office administration systems (e.g. for Housing Benefits), which provide efficiency savings through removing the need for scanning and/or keying information from a form into the back office. Forms use also reduces ‘avoidable contact’ (Government measure NI14). The forms enable local authorities to meet their citizens’ increasing expectations for online interaction. IEG4 Limited has around 40 local authority customers.
Contact: Korina Glass Telephone: 0845 838 2184 Email: dynamic-forms@igroupltd.co.uk Web: www.igroupltd.co.uk	igroup igroup deliver solutions and services that are highly focus on delivering results rather than just ticking the boxes. Our leading product Dynamic Forms enables inspections, surveys and other activities which require forms to be filled out no longer need to be a lengthy process, ensuring that you save money. Dynamic Forms allows straightforward mobile data collection on PDA’s, tablets and laptops. Dynamic Forms is a cost effective, flexible mobile solution, allowing inspections and surveys to be completed quickly. If you want to improve the speed, efficiency and agility of your workforce– and seriously want to enhance your bottom line – it’s time to talk to us. Email: dynamic-forms@igroupltd.co.uk to get the conversation started.
Telephone: 020 7691 8980 Email: enquiries@irrv.org.uk Web: www.irrv.org.uk , www.irrvlearning.org.uk , www.irrvdistancelearning.org.uk	Institute of Revenues, Rating and Valuation Online Training The Institute of Revenues, Rating and Valuation (IRRV) is the professional Institute operating in the field of Revenues, Benefits and Valuation. The IRRV now offers online training courses in Benefits, Business Rates and Council Tax at beginner and advanced levels for local authorities, housing associations and other organisations. In addition the Institute now offers a portfolio of online training courses which includes courses on customer service, data protection, effective communication, equality and diversity, freedom of information and health & safety to name a few. The Institute’s electronic distance learning provision is transforming the way practitioners get qualified so pop by the stand for a demonstration.
Contact: Colin Labrum Telephone: 01442 846508 Email: Colin.labrum@Kodak.com Web: www.kodak.com/go/docimaging	Kodak Document Imaging Kodak has been synonymous with high quality images of all types for many decades. In the field of Document Management the company has been designing and manufacturing products for over 80 years. Recent advances in document scanning have revolutionised the way organisations can capture their images and Kodak products are available for scanning volumes ranging from just a few hundred, to tens of thousands of documents per day.
Contact: Lorna Stimpson Telephone: 07525 967226 Email: lorna@labc.uk.com Web: www.labc.uk.com	LABC “7 out of 10 businesses prefer to get their building control service from local authorities” LABC represents all local authority building control departments in England and Wales. We employ 4,000 surveyors, making us the largest professional building control network. We continue to maintain 70% market share of building control across all construction sectors. LABC New Home Warranty provides a complete range of developer services, including structural warranties, SAP’s, EPC’s, Code for Sustainable Homes Assessments, air pressure and acoustic testing and HIP’s www.labcnhw.co.uk
Contact: Tom Harmer Telephone: 07866 858073 Email: Thomas.harmer@microsoft.com Web: www.microsoft.com/uk/publicsector/	Microsoft Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realise their full potential. The UK subsidiary established in 1982, currently employs over 2,400 people. The main functions are service, support, and sales and marketing for our UK customers and partners. Microsoft's mission is to enable people and businesses throughout the world to realise their full potential. Through our core business units: Windows Client, Information Worker, Microsoft Business Solutions, Server and Tools, Mobile and Embedded Devices, MSN and Home and Entertainment, Microsoft solutions offer the greatest potential to serve our customers and to reach this goal.
Contact: Graham Knight Telephone: 0845 519 0820 Email: graham.knight@montal.com Web: www.montal.com	Montal Montal has provided outstanding IT services, solutions and support to Businesses, Housing Associations and Charities across the UK over the last 25 years. Our extensive experience and technical expertise, combined with a long heritage of customer-centric solutions delivery, ensure you have exactly the right systems and support in place to allow your business to operate at its very best. Through our in-house technical excellence and a network of strong partnerships we pride ourselves on being a single point of contact for all your IT needs. Extensive experience and a broad service portfolio mean we can deliver against all your requirements, however great or small. From complementing your internal IT resource to providing a fully outsourced IT solution, Montal’s range of solutions are tailored to suit your individual needs. Our highly skilled team of nationwide consultants ensure a local presence and that you have exactly the right systems and support in place to allow your organisation to operate at its very best.
Contact: Karen Reddy Telephone: 01612095288 Email: karen.reddy@nccgroup.com Web: www.nccgroup.com	NCC Group NCC Group is a leading global provider of independent IT assurance, security and consultancy services. As a trusted advisor, we help over 15,000 public, private and not for profit sector organisations, including 94 out of the FTSE 100 to make the most efficient use of information and technology and to manage the associated risks. We provide independent Assurance Testing through our Secure Test (penetration and security testing of networks, applications and security policies), NGS (security testing, vulnerability research and expert software development), Site Confidence (web site load testing and performance monitoring) and Consultancy (risk management and advice) brands.
Contact: Helen Mountford Telephone: 01937 543500 Email: info@ndl.co.uk Web: www.ndl.co.uk	NDL In nearly a third of UK Local Government organisations NDL’s tried and trusted integration solutions are playing a major role in the delivery of transformational public services. The ability to provide real-time, bi-directional integration to the vast majority of back-office applications has enhanced and improved the service that a local authority can deliver in countless settings. This success has also been extended to corporate, line-of-business mobile applications. In addition to this NDL supplies solutions to central government departments such as health, military and law enforcement agencies for their day-to-day service delivery. Commercial organisations and financial institutions have also benefited from our expertise for the past 27 years. So, whether you wish to integrate from the front-office to the back-office application or mobilise your workforce, NDL has a proven track record of delivering practical, working solutions.
Telephone: 01869 242967 Web: www.omfax.co.uk	Omfax Systems Keyfax - Response Management Software KEYFAX software provides a comprehensive set of applications for customer services; for managing customer enquiries and responses. KEYFAX Inter•View provides an ‘intelligent scripting’ tool guiding the call handler and linking into other data sources so responses reflect the particular context of the enquiry, the individual customer’s and property profile and the service requirements. Used extensively for handling repairs diagnosis, housing and tenancy enquiries, Keyfax has a proven track record with a wide range of high performing housing associations, local authorities and facilities management companies.
Contact: Barry Young Telephone: 02380 277996 Email: BY@orsgroup.com Web: www.orsgroup.com	Optical Record Systems Limited Optical Record Systems have a proven track record in the successful delivery of efficient and effective outsourced Document and Data Processing Services. ORS services differ from traditional outsourcing because they handle any number of complex processes in a transparent fashion, adding value to the business, their customers and suppliers. This speeds up repetitive tasks such as form completion and data entry, eliminating expensive staff hours spent on physical document and data handling. Providing a single point of retrieval for your company’s incoming mail, e-mail and electronic documents, ensures that all your business critical information is readily available to all staff.
Contact: Eric Gee Telephone: 07788 588834 or 01462 688320 Email: ericg@paper-river.com Web: www.paper-river.com	Paper River Paper River is a leading developer of information capture solutions and the chosen distributed capture partner for Civica. Our FlowMatrix product suite allows organisations to optimise the management of information through efficient, secure and audited business process automation. FlowMatrix connects MFP devices, scanners, post-rooms, client desktops and core business applications through a rules-based workflow engine and client collaboration tools. FlowMatrix is a scalable modular platform to which you can simply add plug-ins enabling a diverse range of information capture and process. We can automate all forms and invoice processing in any location with distributed decision making across the network for pre-delivery into the Civica.
Contact: Julie Palmer Telephone: 01844 293332 Email: julie.palmer@paralogic.ltd.uk Web: www.paralogic.ltd.uk	Paralogic Paralogic is a leading independent UK specialist, maintaining and supporting networked Document Scanners, Jukeboxes, Raid, NAS and SAN Systems. Delivering superior service and increased ROI has enabled Paralogic to set the standards for service and our success rests on our ability to meet the needs of customers. Nationwide cover is supported by our centralised operations and repair facility. Flexible support options are available together with network installations, upgrades, help desk, consumables and workshop repairs. Paralogic offer full disaster recovery (DR) solutions for specialist EDM hardware or part of an IT Business Continuity plans that may not effectively cover all equipment.
Contact: Richard Brabrook Telephone: 01480 479090 / 07768 658408 Email: rbrabrook@ptc.co.uk Web: www.ptc.co.uk	PTC Software PTC Software is a specialist in the IT task automation marketplace, with over 25 years experience in delivering highly effective systems management solutions. PTC’s clients range from the largest of local authorities, such as Manchester City Council, to the smallest of Housing Associations, with 20% LG penetration. The Company philosophy is that our software solutions should enable high levels of automation for repetitive application management tasks, be fully scalable, and require minimum investment to install, configure and operate. Examples of tasks successfully automated includes: Bank Downloads, Payroll Downloads, Various Reconciliations, Housing Applications, Revenues & Benefits applications and many more.
Contact: Paul Collins Telephone: 01628 490641 Email: Paul.Collins@suk.sas.com Web: www.sas.com/uk/public_sector	SAS UK SAS is the leader in business analytics and the largest independent vendor in the business intelligence market. As c itizen demand grows and becomes more diverse, public sector services and delivery channels come under increased scrutiny - the need for evidence based decision making to focus, prioritise, align and optimise limited resources has never been greater. SAS solutions are currently used at over 2000 government organisations to provide knowledge and insight in areas such as: Strategic alignment and performance management Citizen intelligence including social inclusion Fraud and risk Efficiency and effectiveness Safety and security Compliance and reporting.
Contact: Peter Turpin Telephone: 01344 747533 Email: peter.turpin@snowsoftware.com Web: http://snowsoftware.com/	Snow Software Visit the Snow Stand (34) to see the most cost effective, complete, enterprise-wide software asset management solutions that are fully compliant with ISO 19770 and ITIL requirements. Snow enables full tracking of software and hardware and manages the complete life cycle – from registration and contract management to re-harvesting and disposal. Snow captures usage and avoids unnecessary costs by monitoring where, when and how much your applications are used to help you identify savings. Highlights: Reduce software spend Manage budgets and forecast more accurately Works with your existing infrastructure Manages compliance Supports ITIL and ISO guidelines
Contact: James Rawlins Telephone: 07929 221305 Email: james.rawlins@sungardps.com Web: www.sungardps.com/aspiren	SunGard Public Sector Aspiren Limited SunGard Public Sector Aspiren Ltd is a leading provider of performance and information management technology and consultancy to the UK public sector. We have an outstanding track record of local, regional and large scale national deployments and have won a number of awards for our collaborative approach to service delivery. Our industry experience and commitment to deliver innovative cost effective solutions combined with our excellent customer service enables us to develop mutually rewarding long term relationships with our customers.
Contact: Alistair Reece Telephone: 07894 297112 Email: alastair_rees@symantec.com Web: www.symantec.com/en/uk	Symantec Information technology today creates opportunities past generations could only dream of—new business models, new markets, and new ways to connect with employees, partners, suppliers, and customers. But the same systems that connect us also increase complexity and risk. IT complexity adds additional challenges. Driven by explosive data growth, heterogeneous physical and virtual platforms, and new service delivery models, IT complexity increases risk exposure, hampers productivity, and increases operational costs. With Symantec software and services, you can secure and manage your information-driven enterprise against more risks at more points, with greater efficiency, cost savings, and confidence.
Contact: Lynley Meyers Telephone: 01442 242 242 Email: Lynley.meyers@telephoneticsVIP.co.uk Web: www.telephoneticsvip.co.uk	Telephonetics VIP Telephonetics VIP offer an innovative range of customer-focused Automated Telephony and Data Integration solutions. Helping businesses maximise resources, increase efficiency and reduce their costs, by automating routine services made over the telephone for first point of contact, to ensure a quick and efficient service. Working with existing infrastructure, we add value; covering, call centres, unified messaging, recording and voice processing and have more than 650 systems and 30,000 telephony channels installed across the UK. Our customers include almost 60% of UK’s NHS Acute Trusts, 80% of the major UK multiplex cinemas, over 70 Central Government and Local Authorities and Police.
Contact: Lee Pidgeon / Simon Pearce / Joanne Little Telephone: 0207 251 5544 Email: hello@thehirestandard.com Web: www.thehirestandard.com	The Hire Standard Once upon a time, whilst working in a vast, impersonal recruitment consultancy, somewhere on a busy high street, we realised it had all gone wrong. ‘Considering recruitment is all about people, we’d discovered just about the least people-friendly place you could imagine. Instead it was all about numbers; if you managed to pay a little bit less, and charge a client a little bit more, it was considered a success. No-one thought about anyone’s happiness in the process, so everyone was disillusioned; the candidates, the clients, even the recruitment staff themselves. Realising that this wasn’t going to change, we decided to change it ourselves. So we struck out on our own. Armed with an ambition to create a smaller, friendlier, more thoughtful place, and a mission; to Reinvent Recruitment.’
Contact: Claire Bayliss Telephone: 01489 559502 Email: claire.bayliss@tribalgroup.com Web: www.tribalgroup.com	Tribal Tribal is a leading provider of professional services to the public sector. We believe that high quality public services enrich people’s lives. We also think that everyone deserves a good education, accessible healthcare and the opportunity to fulfill their potential. That’s why we’re passionate about working in partnership with our clients to innovate and progressively improve the quality and value for money of public services. Our expertise, unique range of services and partnership approach have made us market leaders in the UK. We are also increasingly taking our world class products and services overseas. Tribal has over 2,000 staff and our work spans over 40 countries across the world.
Contact: Jon Lingard Telephone: 01937 420543 Email: jon.lingard@ubisys.co.uk Web: www.ubisys.co.uk	Ubisys Ubisys are the UK’s leading supplier of Digital Pen and Paper technology to the Public Sector helping them achieve National agendas and Local targets by integrating our technology into back end applications. Simply by writing on paper with a digital pen we convert handwriting to computer text and integrate/update electronic documents within 20 seconds! Our “off the shelf” solutions are integrated directly into the Civica suite of applications and delivering substantial savings to Public bodies. Digital Pens have reduced administrative tasks by 12 hours per week per user, providing instant financial and social return on investment.
Contact: Maggie Henry Telephone: 07775 752200 Email: maggie.henry@visionwareplc.co.uk	VisionWare Visit the VisionWare stand (No. 43) to find out how Local Government organisations can achieve a single, accurate and up-to-date view of customer details and associated activity, using our award-winning MultiVue Identification Server. With MultiVue, organisations can create a more efficient and joined-up organisation, enabling customer-facing staff to respond to customer service requests at the first-point of contact. Furthermore, with VisionWare’s Data Exploration and Visualisation Manager Prism, organisations can achieve greater ‘Customer Insight’ by profiling and segmenting their customer population, based on attributes such as age and affluence, identifying which customers utilise services across the different access channels and better engage with them by understanding their exact requirements.
Contact: Tony Leopoldo Telephone: 07976 013449 Email: tony.leopoldo@sch-group.co.uk Web: www.vmware.com/	VMware Reduce your IT costs while improving efficiency, availability, flexibility, and manageability of your infrastructure with VMware virtualisation. No matter how large or small you are, the proven technology of virtualisation can rapidly transform your IT landscape. But don't take our word for it - find out what more than 130,000 customers are saying about this revolutionary innovation and discover what virtualisation can do for you. Come along to the VMware stand to learn what we can do for you.
Contact: Roger Stone, RES Consulting Telephone: 07768 317702 / 01386 430055 Email: roger@res-consulting.co.uk Web: www.res-consulting.co.uk	WELLAND Looking for a resource that understands your business, produces elegant software, and is easy to work with? WELLAND is not a large, faceless organization - instead they are a small, entrepreneurial group. Their people are smart, curious, and prepared to design the best solution for your programming challenge. In response to an unfulfilled industry need, they developed two custom software solutions for document and report management - FORMS and EXPORT. These programs are used by companies in the Americas and Europe to make their work easier and more productive. With over two decades of experience, WELLAND's clients' happiness is their biggest asset. They have many long-standing relationships, and their clients' trust and confidence often results in new business referrals.
Contact: Patrick Johnson Telephone: 07860 857157 Email: Patrick.Johnson@xerox.com Web: www.office.xerox.com/software-solutions/engb.html	Xerox Xerox is the global leader in document management, offering the widest range of technology, consulting services and solutions in the industry. Xerox is one of the world's top technology innovators, with research and technology centres in the United States, Canada, the UK and France. The Xerox Innovation Group invents next-generation technology, focusing on marking systems, materials, digital imaging, as well as solutions and services. Documents are everywhere, from digital documents on your website and PC's, to paper-based documents. Xerox brings new levels of efficiency to your organisation, by managing your documents across the enterprise and throughout their lifecycle and integrating decentralised multifunctional devices with Civica software bring new levels of productivity to users and key departments.
Contact: Malcolm Wells Telephone: 01276 700222 Email: info@uk.xlprint.com Web: www.xlprint-europe.com	xl print software xl print software creates electronic documents for print, e-mail, fax or archive. Transactional documents such as council tax bills, reminder letters, NNDR, benefit cheques, parking tickets and invoices can include a variety of fonts, barcodes, calculations, mailing marks and graphics for print in mono, mixed and full colour. Significant reductions in printing and mailing costs can be achieved. As specialists in the field for more than 20 years, our UK customers include more than 120 local authorities, our customers can produce documents that meet the needs of the authority and can also respond to changes in legislation quickly and effectively.
Contact: Nick Jeffreys Telephone: 020 7953 5043 Email: sales@xmbrace.com Web: www.xmbrace.com	Xmbrace Xmbrace is the market leader in the provision of dynamic appointment and workforce scheduling solutions to the UK Public Sector, with a long-standing and successful partnership with Civica. We help organisations deliver business change driving improved customer service and performance. OPTI-TIME offers the opportunity to implement a Council-wide corporate resource booking system; something sophisticated enough to drive efficiencies from the most complex environments but simple enough so that it makes it easier to run and administer even very basic booking requirements.