Comino’s EDM and workflow system makes it easier for councils to meet a number of electronic Government requirements, whilst streamlining processes and improving overall security. Access to records is restricted by authorisation rights and can be achieved from an officer’s desktop, significantly reducing the daily paper chase.

Initially, Tamworth’s Development and Building Control Officers will use Comino’s EDM for scanning, saving and indexing plans and application forms and the workflow element for progressing, routing and escalating applications to the relevant officer.

Tamworth went through the EU tendering process and selected Comino based on system functionality and a competitive price. Comino’s workflow capability won over the Tamworth project team with its intelligent usability.

Neil Stokell, Chief Information Officer, Tamworth Borough Council, comments, “We chose Comino for their undoubted experience in the field, professional approach to training and implementation and for the powerful workflow engine in the product. It is too early to measure the benefits of the system’s introduction but the early indications are favourable.”

Tamworth’s long term objective is to roll-out Comino across the entire Council. During 2006, at least one other department in the Council will begin using the Comino system.

About Tamworth

Located in the south east of Staffordshire, at the centre of England, the Borough of Tamworth has a population of 75,000 and covers 12 square miles. Tamworth is a pleasant, vibrant market town with an active town centre.

Tamworth Borough Council is sensitive to the ambitions of its community, responsive to national government agendas and recognised in the local government community as an employer of choice. In order to achieve our vision, we work with local, regional and national partnerships to influence and improve the services delivered and a range of other public and private sector organisations.