Civica’s market-leading Workflow & EDM solutions deliver effective and efficient day to day processes that enhance local reputation.
Fully integrating with back office operations, they enable organisations to access, organise, control and distribute increasing volumes of information securely across different systems, joining up service delivery while providing demonstrable legislative compliance.
Used by 1 in 3 local authorities and many social housing groups, Civica’s Workflow and EDM systems lead to significant cost savings and reduced duplication and error associated with paper-based processes. The result is a better return on investment and consistent high performance.
- Removing constraints and delays imposed by physical documents and assisting service re-design for a direct impact on performance and costs
- Faster processing and better availability of information
- Sharing information quickly and securely to empower workers
- Providing a platform for further economies of scale
Civica’s suite comprises a complete business management solution, for both corporate and departmental programmes. Cases, tasks, documents and data are handled efficiently across the organisation, passing between staff and linking systems to achieve responsiveness as well as savings in time and space. The company has an extensive process library which allows rapid implementation of tailored solutions.