Welcome to the PPR training course site

Public Protection & Regeneration (PPR) is proud to offer you a wide range of courses to help you and your staff understand and use the Authority Public Protection (APP) system effectively.

Please click here to view our full training prospectus.

If you have any questions or would like to know more please contact us on: CPPtraining@civica.co.uk or telephone us on: 01225 485008.

Our courses

• Have been reviewed and updated so that we can offer training that meets the day to day requirements of you and your staff.
• User training is work flow based and designed to capture the correct data for your returns.
• Cover all aspects of work including Best Practice recording and maintaining records through to reporting and exporting data.
• Can be tailored to suite your training needs, you can Pick ‘n’ Mix from our contents to make your own training courses.
• Speciality courses (not in this document) designed to meet the latest “Hot Topics” i.e. changes to legislation, best practices, advanced Word configuration, software releases etc…are offered on a regular basis. 

Your choices
In most circumstances we are able to offer a training environment to suite your requirements:

• Standard training environment.  Our training data and configuration.
• Training/customer hybrid.  Our training data but the customer’s configuration.
• Copy of Live.  A complete copy of the customer’s live system.
• Live. Available where no training system exists (please contact our training department for further information).

Our trainers

• We have a dedicated team of professional IT trainers with over 30 years experience of training “Authority” between them.
• Each trainer has a minimum of 2000 hours of recent customer facing accumulated “Best Practice“ knowledge.
• We have a wealth of experience in providing training needs analysis, training plans and apply a flexible solution to all your training requirements.

It is essential in the use of any database system that meaningful and accurate data is entered - ‘you can only get out of the system what you enter’.  It is therefore extremely important that you and your staff receive specialist training for the roles they undertake.

Initial investment in professional training for an individual or a team can pay dividends in the months and years ahead.  Having trained staff who understand how to enter data correctly and accurately will save time and therefore money when compiling data for your formal, legislative and in-house returns; it results in fewer hotline calls and reduces the time officers need to spend on the PC giving them more time carrying out their primary tasks such as visits.